I called the dealership today (Patchogue, NY) and spoke to someone who told me that recalls were no longer going to be repaired unless it was a “Customer Satisfaction issue” where a customer called in complaining of an issue. They then told me that any Ford dealership on the island would handle “recalls” this way.
They then asked me to explain one of the recalls and told me it was already repaired. After checking…
I have 5 active recalls on my Bronco Sport that I purchased in early 2022.
I called the dealership today (Patchogue, NY) and spoke to someone who told me that recalls were no longer going to be repaired unless it was a “Customer Satisfaction issue” where a customer called in complaining of an issue. They then told me that any Ford dealership on the island would handle “recalls” this way.
They then asked me to explain one of the recalls and told me it was already repaired. After checking…
Ford Dealership refusing to repair active recalls.