Remote Start – heated seats not working

Hi everyone,
this is not my first Bronco and never noticed a problem.
Now (Outer Banks 2024), when remote starting, the heated seats won’t come on / are still cold after idling for a while.
Settings: Remote Start is “ON”
climate control “Auto” (it’s -20 outside)
Seats: Auto

Some posts/sites suggest controlling it from the steering wheel menu … well, there is nothing leading to auto start / climate control.

Any Suggestions… please!

Thanks